Primary ITO must meet the New Zealand Qualifications Authority’s (NZQA) quality assurance standards which are outlined in their QA Standard for ITOs document.
Primary ITO is responsible for evaluating the effectiveness of its national external moderation system, and for providing an annual report to NZQA.
Primary ITO uses a range of methodologies including satisfaction surveys for industry, learners and consent to assess providers, informal feedback, review by the Quality Support team and moderators, and formal review to evaluate the effectiveness and efficiency of its national external moderation system. Improvements are made on the basis of this evaluation. An annual report is then provided to NZQA.
The Quality team manages plans and coordinates all moderation events, reports moderation outcomes, ensures providers comply with moderation requirements, and evaluates and reports on the effectiveness of Primary ITO’s national external moderation system.
The Quality team including moderators; meet annually to check, moderate and peer review moderation activities. Annual feedback is sought from each moderator on the effectiveness of moderation activities and suggestions for improvement to the system. This feedback is then considered in our planning process for the following year.
We also invite industry representatives with specific expertise to advise and assist in moderation activities as required
The Annual Report supersedes the Annual Moderation Report and Assessment Plan, and has been extended so include Affiliated Trainers and Assessors as well as Registered Providers. The Annual Report provides the ITO with valuable information about organisational moderation, delivery and assessment activities, and is the first stage in the moderation process. Affiliates need to make a declaration that they will meet all the requirements outlined in the Consent and Moderation Requirements (CMRs) that relate to the areas they assess.